Booking terms & conditions



Bookings:

To make a booking, simply contact us with your event details. Be sure to include event date, time for activities/entertainment to start and finish, approximate number of participants wishing to participate in activities, age of guests, etc – if adults, just say adults and include any ideas you may have for the event. E.g. team building, mini Olympic games, multicultural games, catering, venue hire, etc. A representative from Games Plus will then contact you with a quote and any options we may suggest.


Payment:

Upon acceptance of the quote, we will send you a booking confirmation with a deposit payable of approx 25% of the booking total. The final invoice with balance payable will be sent leading up to your event date and payable within 7 days after event date, unless prior arrangement is made. You can pay via direct bank transfer or credit card via our online payment portal with PayPal or Stripe. Please note that on credit card payments a 2.2% fee (approximate) will be charged to your card. This is a PayPal/Stripe processing fee for all credit card payments.


Age Limit:

Most activity programs can be made suitable for school-age students from 5 years and over. Teenagers and adults, YES! adults, can join in all activities and some programs are made especially for the older kids/adults.


Bad Weather:

In the event of bad weather and the need to postpone an event, you need to contact us 48 hours (two days) or more prior to your confirmed event date. We will have staff confirmed and equipment ready for your event within this time. If the decision is then made to reschedule the event due to poor weather, any preparation cost incurred for your booking will be charged and the balance will be converted to a credit against future bookings within 12 months of the original date. If you postpone due to bad weather within 48 hours notice or less of the event date, full payment will be required.


Cancellation:

In the event you need to cancel your booking for any reason, 7 days’ notice must be provided in writing (text or email accepted) for a full refund minus any cost already incurred. If cancelled within the 7 days’ notice period, full payment will be required. Please understand that I have staff confirmed, equipment booked, dates blocked out for your event, so this will incur costs for our organisation.


Insurance, Liability and Responsibility:

Games Plus, trading as Life. Be in it FunWorks is insured for $20million public liability. Our insurance and responsibility extend to the limits of this policy only and it does not assume cover, responsibility for, or in any way, guarantees your event.


Event Consultant:

If you are planning an event and would like a representative from Games Plus to assist you, please contact us via mobile 0403 221 676 or email. We have over 20 years’ experience in running events and would be happy to offer support to help make your event a success.


Disclaimer:

All prices are subject to change without notice.


Product sales (shirts etc.)

Our delivery days are Monday to Friday 8am to 5pm and generally will be dispatched same day of your order date within these times. Weekend order dates will be dispatched the following business day. Delivery times within Australia will be 1 – 4 business days. Express post 1 – 2 business days. Returns and refunds are accepted if the item is damaged only. If you change your mind or the item does not fit we can refund or exchange at your own postage cost. Shirt measurements are made from underarm to underarm across the chest. Details are on our website. All deliveries come with an Aust. Post tracking number that will be sent to your email address.


Questions, problems, suggestions?

If you have any problems with your booking please do not hesitate to use our contact us page. Alternatively, we can be contacted via mobile on 0403 221 676 or email via our contact us page.


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